Complaint
The Directorate General of Air Navigation is responsible for:
- Providing Air Navigation servicess
- Air space planning in coordination with the stakeholders
- Air Traffic Management
- AIS/AIM
- Communication, Navigation and Surveillance and Projects
- QMS and SMS
- Training
- Participating in national and international forums and panels on the behalf of the Omani government, as required
- Responsible of recommending ANS fees and charges to the Air Transport unit
The Air Traffic Management Department is responsible for:
- Providing en-route services, including Providing Area Control service (ACC), alerting service and flow control within the Muscat Flight Information Region (FIR)
- Managing Air Traffic Flow Management (ATFM) and coordinating with air operators and airports
- Providing approach and tower services
- Managing rostering of Air Traffic Management
AIM Department is responsible for:
- Updating the Aeronautical Information Publication (AIP) with permanent or long term information of airways, danger areas, radio navigation aids, airports, communications, meteorology and rules for the Muscat FIR
- Designing and updating charts/ AIPs as required by ICAO
- Publishing Aeronautical Information Supplements
- Publishing Aeronautical Information Circulars
- Issuing NOTAM for the entire Muscat FIR
- Maintaining an up-to-date library containing AIPs of other states, major ICAO documents and State letters
- Designing instrument approach procedures
- Coordinating airspace design/ changes with regulatory function
- Engaging third party suppliers to design and chart AIPs
CNS Department is responsible for:
- Developing maintenance and upgrade plans for all CNS equipment
- Providing maintenance of Communication, Navigation and Surveillance systems
- Providing maintenance of the following equipment:
- Display systems in the Area Control Centre (ACC) and Emergency ACC
- Communications equipment
- CAA‘s offsite radar stations
- Providing Mechanical and Electrical maintenance
- Managing maintenance contracts, contracted labor and inhouse technicians
- Upgrading CNS equipment
- Planning, managing, upgrading and maintaining ANSrelated IT infrastructure and IT application
- Performing cost/benefit analysis of Air Navigation Service IT infrastructure and applications to be purchased
Managing CNS upgrade and extension