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Policy Participation

The e-participation policy aims to translate the objectives of the Civil Aviation Authority in the realm of community engagement, focusing on enhancing communication with the community through various tools. It also seeks to establish and organize its community participation practices through specific areas adopted by the authority in its interaction with the community, in accordance with the guidelines issued by the Ministry of Transport, Communications, and Information Technology.

**Objectives:**
1. To establish the necessary controls and regulations that will organize the use of e-participation tools.
2. To clarify the procedures and responsibilities involved in this process, serving as a reference for managing various aspects of participation in the optimal manner to ensure the achievement of the objectives for which it was created.

**E-Participation Tools:** (to be presented as icons linking directly to the platforms)
1. The Authority’s official website
2. Social media networks (YouTube, X, Instagram, LinkedIn, WhatsApp, Oman Meteorology Channel)
3. Email
4. Afaq Platform (YouTube playlist)

**Values of E-Participation:**
1. Providing accurate and clear information to the public.
2. Regularly publishing news about the Authority and its activities.
3. Engaging and communicating with all inquiries.
4. Interacting with community activities and initiatives related to the sector.
5. Ensuring priority, interaction, and communication with the public.

Websites and social media platforms are essential for effective participation between the institution and its audience. The Civil Aviation Authority is committed to activating community participation through its platforms and electronic accounts in a manner that clearly and transparently achieves its objectives and responsibilities.