Complaint
1. Service name and description
- Issuance of initial certificate for Air Traffic Service Units
2. Service stages brief description
- Issuance of initial two-year certificate for Air Traffic Services (ATS) in accordance with CAR 172 requirements (three year available on request)
3. Service provider
Air Navigation Safety Department
4. Requirements & Regulations
- ICAO Annex 11
- ICAO Annex 19
- CAR 172
5. Service required documents
- Letter of Request from the service provider's Chief Executive to DGCAR
- Form ANS 172-0
- Applicant’s exposition
- Safety Management System (SMS) manual
- Quality Management System (QMS) manual
- Manual of Air Traffic Standard Operating Procedures (MATSOP)
- Other documents as may be requested by DGCAR
6. Service fees
- Application 350 OMR per unit or facility
- Issuance 2000 OMR 2 year (3 year on request)
7. Workflow (Internally & Externally)
- Application payment
- Submit a complete application with all required documents to ANSD
- Perform on site certification audit if required
- Compliance notification
- Certificate payment
- Issuance of certificate
8. Time Consumed
- 30 days.
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